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| Q: | I succesfully installed T4A Maps Pro but cannot open the IMG files in MapSource. |
| A: | That is correct: To use T4A Maps in MapSource simply click the [view] menu and go to [select product].You can also select T4A Maps by using the pulldown menu in the view toolbar. |
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| Q: | When I run the setup for T4A Maps I get a 1155 error. |
| A: | Your Microsoft Installer is outdated. Download a recent version from the Microsoft web site first: Windows 95/98/ME (1670 kB) or Windows NT/2000 (1781 kB). |
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| Q: | Which software do I need to be able to use T4A Maps? |
| A: | The easiest way to enjoy T4A Maps is to use Garmin MapSource software to upload the maps to a map capable Garmin GPS. An alternative method is to use SendMap. To use T4A Maps on a PocketPC we recommend the use of GIS Russa or PocketMV. Either way, you need software that can handle MapSource maps.
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| Q: | How do I select and upload maps to my device from MapSource? |
| A: | See this useful tutorial: http://www.garmin.com/cartography/mapSource/tutorial/mapsourceTutorial.exe
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| Q: | I want to download T4A Maps QA but cannot find the download link on the website. |
| A: | T4A Maps QA is available only to T4A Community members who actively contribute to the realization of this map.
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| Q: | How do I install Garmin USD drivers for Windows XP Pro 64 bit? |
| A: | Follow the advice given is this document Garmin 64 bit USB drivers.pdf (412 kB) if you want to get your Garmin GPS working on your Windows XP Pro 64 bit installation. |
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| Q: | Where should I load T4A on a Garmin Nuvi GPS? |
| A: | T4A maps should be sent to the removable disk “F” on Nuvi 310/350/130/660/670 and Zumo 550 models that have Europe / USA maps pre-loaded in internal memory. Do NOT send T4A maps to internal memory as it can wipe these pre-loaded maps from the GPS. Another option is to get a new SD card just for T4A or a bigger SD card and load T4A and other map sets onto it. Further detail can be found in GPS Settings in the T4A Support library. |
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| Q: | Installing T4A Maps on Windows Vista puts MapSource out of action? |
| A: | To solve problem in Vista, right-click on T4A installation file, go to Properties, go to Compatibility, click at bottom on Run this program as an administrator, click on Apply, click on OK and then install it.
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| Q: | Does T4A run on the Mio, JNC or Tom Tom GPS? |
| A: | Unfortunately T4A cannot be loaded onto any of these GPS receivers. |
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| Q: | I’m unable to search for addresses on my Quest when T4A and Garmap V1.5 are both loaded on it. |
| A: | The Garmin Quest problem relates to the way the Quest firmware works. According to Avnic Trading who is the South Africa Garmin distributor, the Quest is designed to work the way it does, i.e. when loading more than one routable map to it the unit will not function correctly. The problem appears to be that, unlike on the other Garmin units, if you switch a mapping product off on the Quest the ’Search’ functionality goes haywire when two routable mapping products are loaded on the GPS.
T4A maps have never been routable before and since we introduced routable maps people using both T4A and other maps on their Quest started to experience this problem. After much testing was done T4A realised that if you do not activate Address or Intersection Search on the map compilation process, it actually solves the problem. So it seems as if the clash between the maps are related to these two functions.
T4A maps on the v8.02 CD was not compiled in this way and only maps from March 2008 onwards are compiled with Address and Intersection Search switched off. If you load these maps to your Quest together with other routable maps you do not experience any clashes. T4A maps do not contain address information so we do not require this functionality.
The clash on the Quest is also experienced when loading Garmin City Navigator South Africa together with Garmap Southern Africa Streetmaps, so the problem has nothing to do with Tracks4Africa maps. |
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| Q: | I’m unable to locate any POI’s on T4A with the Garmin Colorado GPS. |
| A: | The Colorado GPS only searches for POI’s within a certain radius of the current location. As a result if you are outside this radius (typically 1000km) then it will not find any POI’s for areas outside that radius. The way around this is to set the Colorado into Demo mode. Then set the New Location to a point closer to the area you want to search for POI’s. This is done by going to the Satellite Navigation Page, select Options, select New Location and it will bring up a world map. Select a New Location by pointing the arrow to a position on the map and select Enter. You will then be able to search for POI’s within the radius of the new location you have just entered. |
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| Q: | My Garmin Colorado switches off when I go to the “Select Map” option to change between different mapsets. I am however able to load multiple mapsets to it. |
| A: | This is a potential problem on some units and it has been addressed by Garmin in the unit firmware update v2.51. The Garmin website lists the potential shutdown when selecting maps with a large variety of maps loaded as being one of the issues fixed between v2.40 and v2.51 of the Colorado firmware. To correct the problem please download the latest unit software from the Garmin website. |
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| Q: | How do I load multiple maps or mapsets to a Garmin GPS or compatible device? |
| A: | Each time a mapset is sent to a Garmin GPS the previously loaded maps are erased from the GPS. In order to load multiple mapsets on the GPS it is necessary to select them all before they are sent to the GPS. Once this is done all the maps are sent to the GPS in one operation.
Firstly select the Map Product you want to use from the drop down “Select a Product” list. Then select the Map Tool in Mapsource and select the tiles by clicking on each of those you require uploaded to the GPS. The map tile changes colour to pink when it is selected and its name appears under the MAPS tab on the left of the Mapsource window. The total size of the selected maps appears at the bottom of this tab window as well as a checkbox to include the auto-routing data. It is recommended that this remain checked so that the data is included if it is available.
Use the “Select a Product” drop-down menu list to select the next mapset you want to use and then select the necessary tiles from it as described in the above paragraph. You will notice the maps listed in the Map tab include all the maps selected from the different area maps. Repeat this as many times as necessary until you have all the different maps from the various mapsets you require. There are limitations on the amount of maps that can be sent to a GPS, but this will depend on the memory in each GPS. Keep a watch on the total size selected in the Maps tab. It is important to select the T4A maps individually and not to use the ‘CD Viewer’ to select the maps.
Now press the ‘Send to Device’ button and select the device from the window that appears. Ensure the MAPS radio button is selected under ‘What to Send’ and then press SEND. Mapsource will inform you when they have been sent to the GPS.
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